ILTA Michael D. Troutt Leadership Academy – September 10-11, 2019
The 2019 ILTA Leadership Academy is scheduled for September 10-11, 2019 at the Marriott Hotel & Conference Center in Bloomington/Normal, Illinois. This exciting event will include a repeat presentation by keynote presenter Anne Grady! Ask anyone who attended the 2017 Leadership Academy and they will tell you, her program alone was worth the price of admission. Another presenter that will challenge you about customer service in 2019 is Terri Cowan. Watch for details for submitting your application to this pinnacle experience in leadership training.
Michael Burgeson, Class of 2017: “As someone who is under 30, and in production, going into the leadership academy I was skeptical about what relevant knowledge I would be able take away from the experience. I almost immediately realized this was going to be a great experience. By the end, the teachers and the content helped me gain a better understanding of what a strong and effective leader is; it taught us that being a leader is being able to lead different personalities. I hate how cliché I sound, but not only would I say this would be a benefit to the leaders of your organization but to all employees in work and in life in general.”
Leadership Academy is made possible by the support of the following companies: